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Security & Privacy Statements
SECURITY: Individual
Alliance Bank requires three (3) pieces of security information that are only known to you during the enrollment process.

Individual Logon ID and Password
For your protection, so that we may research your request for an account and validate your confidential account information, an individual logon ID will be utilized. You will select your own logon ID during the enrollment process. A temporary computer-generated password will be delivered via the United States Postal Service after the initial account set-up has been completed. You will be prompted to enter your own customized password.

Also for you protection, your on-line account will be disabled should you exceed the allowed number of logon attempts.

Your user password will be authenticated during the log-in process. You may change your user password as often as you like and will be prompted to make such a change periodically. Your logon ID will never change.

For additional security, your PC banking session will be terminated should there be an extended time of inactivity. This will prevent anyone from using your computer if you step away from your desk or office. Once logged off you may simply reauthenticate yourself by entering your password and logon ID at the logon page.

Alliance Bank will not, at any time, ask for your logon password. If anyone calls and requests this information, contact the bank immediately.
SECURITY: Browser

Alliance Bank has an approved list of browsers based on their accommodation of specific security requirements.

Netscape Secured Socket Layer (SSL)
Netscape Communications developed SSL to ensure private and authenticated communications.

Your PC banking session will utilize the SSL to secure the transaction from your browser and the WEB server. Once a secure session is established the data cannot be monitored by other users on the Internet.

The SSL "language" works with all other Internet "languages" so that you are not limited as to its use. A "higher level" application protocol can layer on top of the SSL Protocol transparently. The SSL Protocol can negotiate an encryption algorithm and session key as well as authenticate a server before the application protocol transmits or receives its first byte of data. All of the application protocol data is transmitted encrypted, ensuring privacy.

Encryption
Encryption is the actual turning of words and numbers into a coded language that can only be read by you and the bank. If the key in the lower left corner of your screen appears filled or "enclosed" in Netscape Navigator and the lock appears solid in Microsoft Explorer, you will know your information is being encrypted. When not in a secure session, Netscape's key appears broken and Microsoft's lock does not appear at all.

Cookies
A cookie is a way for our secured server to establish a logon or session ID with you each time you authenticate connectivity. We will place a cookie within your browser each time you sign on. Your browser may allow you to accept cookies with or without warning. If you have selected without warning, you will be unaware of this extra security precaution. If you have asked to be warned, simply click on accept.

The cookie allows us to maintain continuity in a series of requests and responses. A cookie is information that the server (actually a CGI application at the server) puts in the HTTP header that accompanies its response to a browser request. The browser can then store this information and send it back in any additional requests related to the whole transaction or series of requests and responses.

This additional precaution prevents your session from being "taken over" if the SSL or encryption failed; either of which extremely unlikely. However, we pride ourselves on the measures taken to protect your information.
SECURITY: Provider

Secured Environment-Advanced Firewall Technology

Our mainframe computer system does not connect directly to the Internet. It is isolated from the Internet network via routers, filters, and a "firewall". A "firewall" is a device that controls the access that computers on the Internet have to the bank's computer. This "firewall" adheres to the standards set forth by the NCSA (National Computer Security Association). Use of the "firewall" allows only valid http traffic to reach the Web Server. Further protection is provided by yet another set of "firewalls" that sit between the Web Server and the Application Server.

State of the art security monitoring software.

Continuous monitoring and auditing of all transactions originating or terminating on our connection to the Internet.

Trusted Operation System.

Our provider is constantly reviewing the latest in software and hardware technology to provide the best defense possible against intrusion.
SECURITY: Financial Institution

Existing banking relationship.
Daily maximum number of transactions.
Daily authorization limits.

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ONLINE PRIVACY STATEMENT

Certain personal information about visitors to this Web site is being collected by Alliance Bank located in Sulphur Springs, Texas. Personal information is collected from you at the time an application for a loan or deposit account is submitted to the institution, at the time transactions are conducted through the online banking service, and at the time information is provided by you via E-mail (including the name, E-mail address, and any other information on the E-mail header). The institution does not use cookies to collect and track information about you.

Information is collected for the purpose of processing your application, transaction, or request for information. The information will be used for the purposes of meeting your banking needs and requests, and providing services to you in the future. The Institution does not sell or share customer information with any nonaffiliated third parties, except certain third party service providers. These entities will be required to execute a confidentiality agreement with the Institution, which requires adherence to the Institution’s privacy policy and practices. The Institution shares information with companies which are affiliated with this Institution by common control. We share information as permitted by law in order to provide you with better services and more options.

If you do not want your personal information collected, you may refrain from supplying the information, whether through E-mail or the Institution’s online banking service.

You also may restrict the use of or limit the disclosure of your personal information by notifying the Institution that you do not want your personal information shared with entities affiliated with the Institution. This written notice should be directed to the Compliance Officer, Alliance Bank, P. O. Box 500, Sulphur Springs, Texas 75483. Since some E-mail transmissions may be subject to interception, if your correspondence contains sensitive information (e.g., your account number or social security number) you may want to send a letter.

We are taking the following steps to ensure the privacy and accuracy of the information collected from or about you: Ensuring your financial privacy is of vital importance to the Institution and its employees. The Institution limits employee access to confidential customer financial information to those with a business reason for knowing such information. Institution employees are trained to understand the importance of customer financial privacy and to properly handle confidential information. The Institution endeavors to maintain the most accurate and up-to-date customer records possible. If you find that your account information is not correct, current, or complete, please write to us at the address on your account statement and appropriate corrections will be made as soon as possible.

Additionally, information you submit via our online banking service is protected by encryption technology which scrambles account information to reduce the possibility of access by unauthorized individuals outside the Institution. To further protect your online banking service, the Institution requires the use of a LOGON I.D., password and security image.

You may review the information we collect about you and correct any errors in that information by reviewing account statements and any other correspondence from us and notifying us of any inaccurate or outdated information at the address or phone number on your statements.

If you have questions about your personal information or would like to inform us about the potential misuse of your personal information, you may do so by sending a letter to the Compliance Officer, Alliance Bank, P. O. Box 500, Sulphur Springs, Texas 75483. Since some E-mail transmissions may be subject to interception, if your correspondence contains sensitive information (e.g., your account number or social security number) you may want to send a letter.

If you feel we have not met our obligations in the protection or use of your personal information, you may submit a complaint to the Institution. Any complaint will be handled in compliance with the Institution’s Consumer Complaint Policy. Breaches of customer privacy are considered serious employee misconduct and may result in the termination of the employee.

We recognize the importance of protecting children’s identities and privacy online. Our web site is not directed at children, and we do not knowingly collect or maintain personal information from children.

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